Refund Policy
Please note that once you purchase a course on the Spoclearn website, you automatically agree to our Privacy & Cookie Policy, Terms of Use, Rescheduling Policy, and Refund Policy.
The terms and conditions of our Refund Policy are as follows:
Cancellation by Spoclearn
- Spoclearn reserves the right to cancel a training program or change the location.
- In case, Spoclearn cancels a training program, the registered attendee will receive a 100% refund. Else, as per the attendee's request, the same fee can be adjusted towards one of three upcoming training programs and no additional fee will have to be paid.
Cancellation of Attendance for Classroom & Online Classroom Training by a Registered Attendee
| Refund Criteria | Status |
| Within 3 days from the date of payment made * This will be void if the training date falls anywhere between 0-14 days of the training event | 100% Refund |
| 15 days or more prior to a training event | USD 200 (equivalent to local currency will be deducted) |
| In between 0-14 days to a training event | No Refund |
| If Spoclearn cancels the scheduled event | The training will be either rescheduled at no extra cost / 100% Refund |
Requesting a Refund
- The request must be sent via email from the email address used to register on our website www.spoclearn.hk to buy the course. Please mail refund requests to [email protected]
- Please state the date of purchase, name of the course and purchase receipt details like order ID and transaction ID in the email.
- All refunds will be processed within 30 days of receipt of the refund request.