Privacy Policy

Please note that once you purchase a course on the Spoclearn website (www.spoclearn.hk), you automatically agree to our Privacy & Cookie Policy, Terms of Use, Rescheduling Policy, and Refund Policy.

If you are dissatisfied with any portion of this Site/services, or with any of these terms and conditions of our Privacy & Cookie Policy, your sole and exclusive remedy is to discontinue using this Site/services.

The terms and conditions of our Privacy Policy are as follows:

Collection of Information

• Spoclearn (also referred to as “we” and “our”) collects information from you when you register to buy a course on our site, make payment for an order or fill out a form.
• You may be asked to share the following information in the above-mentioned circumstances: name, e-mail address, mailing address, phone number, company, and credit card/debit card/bank information.

Purpose of Collecting Information

The information that we collect from you may be used for any of the following reasons:

• To improve our website’s offerings - Your information and feedback will enable us to improve the offerings on our website and the user experience.
• To enhance customer service - Your information will enable us to service your requirements better as well as provide better support.
• To process payments - Your information will enable us to process transactions that you initiate on the website.
• To send periodic updates through email - Your information will enable us to mail you your order-related details and keep you informed about your training program, other updates, company and service information and so on.

Confidentiality of Your Information

A number of stringent security measures are employed by us to ensure the safety and privacy of the information that you share with us:

• We use a secure server during the process of payment for a transaction.
• For transactions or placing an order through a payment gateway, Secure Socket Layer (SSL) technology is used to transmit all sensitive user information. This makes the online transmission 100% safe, secure, confidential, and convenient.
• This information, once transmitted, is encrypted into our payment gateway provider’s database.
• Only authorized personnel with special access rights to the system can view this information and they are mandated to keep the information confidential.

Disclosure of Information

• Without your consent, your information, whether private or public, will not be sold, transferred, exchanged or provided to any other company for any reason whatsoever, other than for the express purpose of delivering the ordered product or service.
• The previous point does not include or extend to trusted third parties who aid us in our website operations, the conducting of our business and customer service, so long as the third parties agree to maintain the confidentiality of your information.
• We also reserve the right in our discretion to release your information to comply with the law, enforce our site policies, or protect our own rights, property or safety or that of others.

Collection of Cookies

Cookies are small files that a website or a service provider transfers to the hard drive of your computer through your web browser, with your permission. They enable the website or service provider to recognize your browser and capture and remember certain data.

Spoclearn uses cookies for the following reasons:

• To help us remember and process the items in your shopping cart
• To compile data about site traffic and interactions for enhancing our website offerings and customer service

Online Privacy Policy Only

• This online privacy policy is applicable solely for information collected through our website. It does not extend to information collected offline.

Pricing Disclaimer

• Spoclearn reserves the right to change prices for all our products, offers or deals. However, the price you paid at the time of purchase will be valid for you.

Changes to Our Privacy & Cookie Policy

• Spoclearn reserves the right to modify the Privacy & Cookie Policy without prior notice.
• This policy was modified at 03.00 PM IST on Wednesday, August 9th, 2023.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Spoclearn Private Limited
21st Floor, CMA Building 64, Connaught Road Central Hong Kong - 999077
E-mail :[email protected]
Website :https://www.spoclearn.hk/