ITIL 4 Specialist: Create, Deliver and Support Certification in Hong Kong
Elevate your IT service management capabilities with our ITIL 4 Specialist: Create, Deliver, and Support (CDS) training in Hong Kong. Designed for IT professionals aiming to excel in service delivery, this course offers in-depth knowledge of creating and delivering effective IT services. Join our expert-led training in Hong Kong and take the next step in your ITIL journey. Enroll now to stay ahead in one of Asia’s most dynamic business hubs!
3-Days
of Live Instructor-Led Sessions
24 PDUs
for Learning
PeopleCert Official
eBook & Material
Successfully Trained Professionals From Fortune 1000 Companies
ITIL 4 Specialist: Create, Deliver, and Support Certification Course in Hong Kong
By enrolling in our comprehensive ITIL 4 CDS training in Hong Kong, you will gain advanced skills to manage and deliver efficient IT services. This course prepares you for the ITIL 4 CDS certification, equipping you with the expertise to create, deliver, and support IT services that align with organizational goals. Delivered through various learning modes including Live Online, Classroom, and On-site training, this course ensures flexibility and convenience.
Key Features of ITIL 4 Specialist: CDS Training in Hong Kong
- 3-day (24 Hours) Instructor-led ITIL 4 Specialist CDS Training
- Official ITIL 4 CDS Training Materials Provided by PeopleCert
- AXELOS Official ITIL 4 CDS Guide provided
- ITIL 4 CDS Exam Voucher Included within the training cost
- Mock Tests and Case Studies provided to solidify your learning
- Post-Training Support for real world application
Why take up ITIL 4 Specialist: Create, Deliver, and Support Certification Course in Hong Kong?
Market Demand
Hong Kong’s robust IT industry offers numerous opportunities for ITIL-certified professionals.
Companies in Hong Kong are increasingly seeking professionals with ITIL certifications to improve service delivery.
Quality of Training
ITIL-certified professionals in Hong Kong enjoy lucrative salaries, reflecting the high value placed on these skills.
Access to high-quality education and training resources, ensuring thorough understanding and practical skills.
Networking
Networking opportunities abound in Hong Kong, with numerous industry events and conferences to help professionals stay ahead in their careers.
As a global business hub, Hong Kong is at the forefront of adopting new technologies and IT practices.
ITIL 4 Specialist: CDS Course Agenda
- Should be able to understand the concepts and challenges with respect to various components across the service value system
- Understand how to use a ‘shift-left’ approach
- Know how to plan and manage resources in the service value system
- Understand the use and value of information and technology across the service value system
- Knowing how to use a value stream to design, develop and transition new services within
- Know how ITIL practices contribute to a value stream for a new service
- Know how to use a value stream to provide user support
- Should know how to co-ordinate, structure, and prioritize work and activities to create, deliver and support services across the organization
- Understand the use and value of the following across the service value system
Who Should Attend the ITIL 4 Specialist: CDS Training in Hong Kong?
The ITIL 4 Specialist: Create, Deliver, and Support training is ideal for:
- IT Managers
- Directors
- Service Delivery Managers
- IT Support Professionals
- IT Consultants
- IT Advisors
- Project Managers
- Service Managers
- Business Process Owners
- Business Analysts
- Anyone involved in service management and delivery
Prerequisities
ITIL 4 Specialist: CDS Exam Format:
| Exam Type | Multiple Choice Questions |
| No. of Questions | 40 |
| Exam Duration | 90 Mins |
| Passing Score | 70 % |
| Languages | English and other languages |
Learning Objectives:
The key learning objectives of ITIL 4 Specialist: CDS Training in Hong Kong are:
- Understand the ITIL 4 CDS module and its role in the service value system.
- Master the processes involved in creating, delivering, and supporting IT services.
- Learn to apply ITIL practices in real-world scenarios to improve service delivery.
- Prepare thoroughly for the ITIL 4 CDS certification exam.
Skills You Gain:
Some of the top skills you’ll acquire after taking up the ITIL 4 Specialist: CDS Training in Hong Kong include:
- Service Design Mastery: Efficiently design IT services that meet business needs.
- Service Delivery Expertise: Manage the end-to-end delivery of IT services.
- Problem-Solving Abilities: Effectively manage incidents and problems to minimize disruptions.
- Change Management: Enable successful service transitions with minimal risk.
- Automation in ITSM: Leverage technology to streamline IT service management processes.
Training Options
Schedule for ITIL 4 Specialist
$10995 HKD
Special Offer Applied
About Hong Kong
Hong Kong is a city known for its dynamic economy and strategic location in Asia. With a population of approximately 7.5 million, it is a global financial hub with a GDP of around $370 billion. The city’s economy is driven by finance, trading, logistics, and technology, making it an ideal location for ITIL-certified professionals.
Career Path for ITIL 4 CDS Certified Professionals in Hong Kong
| Role | Responsibilities | Growth Potential |
| Entry-Level Roles | ||
| Service Desk Analyst: | Manage service requests and resolve incidents. | |
| IT Support Specialist: | Provide technical support and troubleshooting. | |
| Mid-Level Roles | ||
| Service Delivery Manager: | Oversee the delivery of IT services and ensure they meet organizational needs. | |
| ITIL Service Manager: | Manage and implement ITIL processes within the organization. | |
| Senior-Level Roles | ||
| ITIL Consultant: | Advise organizations on ITIL implementation and best practices. | |
| Operations Manager: | Lead IT operations and ensure continuous service improvement. |
Salary for ITIL 4 CDS Certified Professionals in Hong Kong
| Job Role | Average Salary | |
| Service Desk Analyst | $500,000 - $650,000 | |
| Service Delivery Manager | $700,000 - $900,000 | |
| ITIL Service Manager | $800,000 - $1,100,000 | |
| ITIL Consultant | $900,000 - $1,200,000 | |
| Operations Manager | $1,100,000 - $1,400,000 | |
| Source: | ||
Top Job Roles in High Demand for ITIL 4 CDS Certification in Hong Kong
| Job Role | Number of Openings |
| Service Desk Analyst | 250+ Openings |
| Service Delivery Manager | 200+ Openings |
| ITIL Service Manager | 150+ Openings |
| ITIL Consultant | 100+ Openings |
| Operations Manager | 80+ Openings |
| Source: | |
Top Companies Hiring ITIL 4 CDS Certified Professionals in Hong Kong
| Company | Industry | Positions Commonly Hired |
| HSBC | Banking and Financial Services | ITIL Service Manager, ITIL Consultant |
| Standard Chartered Bank | Banking and Financial Services | Operations Manager, Service Desk Analyst |
| AIA Group | Insurance | Senior ITIL Service Manager, ITIL Consultant |
| Cathay Pacific Airways | Aviation | Service Delivery Manager, ITIL Consultant |
| Tencent | Technology | ITIL Service Manager, Operations Manager |
| Source: | ||
Corporate Training Solutions : ITIL 4 CDS in Hong Kong :
Unlock Your Team's Potential with Spoclearn's Corporate Training Solutions Our Unique Training Road Map
FAQ,s
Get in Touch
Reach out to Spoclearn for personalized training solutions in Central, Hong Kong. Connect with us to explore how we can support your learning journey and goals.
- Hours of OperationMon - Sat: 9.00am to 7.00pm
Our Accreditations with Leading Governing Bodies
ITIL 4 CDS Certification Training Near in Hong Kong
- Kowloon
- Sha Tin
- Kowloon City
- Sham Shui Po
- Tin Shui Wai
- Central District
- Lam Tin
- San Tung Chung Hang
- Kennedy Town
- Kwai Chung
- Pak Tin Pa
- Cheung Chau